Terms of Service

1. Acceptance of Terms

By using the platform in any manner, including browsing, registering, playing games, topping up points, or otherwise interacting with the services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the platform and refrain from creating an account or participating in any activities on the platform. Continued use constitutes full acceptance of these Terms, including any updates or amendments posted from time to time.

2. Account Registration

In order to access certain features of the platform, you may be required to register an account. You agree to provide accurate, complete, and up-to-date information during the registration process and to promptly update your information if it changes.

You are fully responsible for all activities that occur under your account, including the use of points, gameplay actions, interactions with other users, and participation in events. You agree not to allow any other person to use your account or login credentials. The platform reserves the right to suspend, restrict, or terminate any account for violations of these Terms, suspicious activity, or any unauthorized use of the account.

You are also responsible for maintaining the confidentiality of your account credentials. Any activity that occurs under your account will be considered your responsibility, and you agree to notify us immediately of any unauthorized use of your account.

3. Points System and Top-Up

The platform operates using a points-based system, which allows users to play games by spending points stored in their account. Users must have sufficient points to access and play games. If your points balance is insufficient, you will not be able to access certain games or features until your account is topped up.

Points can be obtained by purchasing them via our payment system or through promotions offered by the platform. Points are non-transferable, non-refundable (except as stated in the Refund Policy), and cannot be exchanged for cash or other forms of value outside the platform.

All point purchases are processed via third-party payment providers, and you agree to comply with their terms, conditions, and applicable laws. We reserve the right to modify point packages, pricing, or promotional offers at any time without prior notice.

By using points to play games, you agree that you are responsible for monitoring your points balance and for ensuring you have sufficient points for your desired activities. The platform is not responsible for any points lost due to technical errors or user oversight outside of system malfunctions.

4. Game Content License

The platform grants you a limited, non-exclusive, non-transferable license to access and play games on the platform for personal, non-commercial use. This license is conditional upon your compliance with these Terms.

You may not copy, reproduce, modify, distribute, transmit, display, or create derivative works based on any game content without explicit written permission from the platform. This includes game assets, software, graphics, sounds, music, and any associated intellectual property. All rights not expressly granted to you are reserved by the platform or its licensors.

This license does not grant you any ownership rights to the games, content, or platform. The platform reserves the right to revoke or suspend this license at any time if you violate these Terms.

5. User Conduct

You agree to use the platform responsibly and in a manner that does not interfere with the operation of the platform or the experience of other users. You further agree not to:

• Use cheats, hacks, bots, or any other software or methods that give you an unfair advantage or disrupt gameplay;
• Post, upload, or share content that is illegal, offensive, defamatory, infringing on others' rights, or otherwise inappropriate;
• Engage in harassment, abusive behavior, or actions intended to harm other users or the platform;
• Attempt to gain unauthorized access to other accounts, systems, or data;
• Exploit or manipulate the points system or other platform features in an unauthorized manner.

The platform reserves the right to investigate any suspected violations and to take appropriate action, including restricting access, suspending accounts, or pursuing legal remedies.

6. Platform Rights

We reserve the right to:

• Modify, suspend, or discontinue all or part of the platform at any time without prior notice;
• Adjust points rules, pricing, or promotional offerings;
• Remove accounts, content, or users that violate these Terms;
• Update these Terms periodically, with the updated Terms posted on the platform and effective immediately upon posting.

Users are encouraged to review the Terms regularly to ensure continued compliance. Continued use of the platform after updates constitutes acceptance of the revised Terms.

7. Privacy and Security

We collect, store, and use your personal information according to our Privacy Policy. You are responsible for maintaining the security of your account information, and you agree to notify the platform immediately of any unauthorized access or suspected breach of security.

We take reasonable measures to protect your data but cannot guarantee absolute security. By using the platform, you acknowledge and accept the risks associated with online data storage and transmission.

8. Disclaimer

The platform is provided on an "as-is" and "as-available" basis. While we strive to provide a stable, reliable, and secure service, we make no warranties regarding the accuracy, reliability, completeness, or availability of the platform.

We do not guarantee that access to the platform will be uninterrupted or free from errors, bugs, or security breaches. Users assume all risk associated with using the platform, including reliance on information provided and interaction with other users.

9. Limitation of Liability

To the fullest extent permitted by law, the platform and its affiliates, officers, or employees shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, the platform;
• Unauthorized access to your account or data;
• Errors, omissions, or interruptions in the platform;
• Any other matter relating to the platform or its services.

10. Contact

For any questions, concerns, or inquiries regarding these Terms or the platform, please contact us at:

billing@lightgamepark.com

11. Refund Policy

To protect user rights, the platform supports refunds in most cases, allowing users to request refunds for points or purchases based on actual circumstances. Our goal is to make the refund process simple, fair, and user-friendly.

11.1 Refundable Situations (examples):

• Technical or system issues that prevent points from being used as intended;
• Points not received after completing a successful payment;
• Platform defects, malfunctions, or errors that prevent normal usage.

11.2 Non-Refundable Situations (exceptions):

• Use of cheats, hacks, bots, or unauthorized third-party software causing points or gameplay issues;
• Malicious or abusive exploitation of the platform or points system;
• Losses resulting from violations of the Terms or improper user actions.

11.3 Refund Request Process:

We strive to make refunds simple and convenient. To request a refund, simply send an email to: billing@lightgamepark.com. Include your account information, order number, and a brief description of the issue. We will review the request and respond promptly.

For any questions or concerns about refunds, points, or platform use, feel free to contact us at any time. Our support team is ready to assist you and ensure your experience is smooth and fair.